Crisis happens. Sometimes major crisis occurs with a sudden shift in the economy. It can occur with the sudden loss of a key individual without a succession plan in place. Major changes in policy, laws or regulation can also cause organizational upheaval. And certainly, we have all seen what happens when it comes in the form of a natural or manmade disaster.
The truth is that when a major crisis strikes, the person sitting in the leadership chair at the onset of crisis can never be fully prepared. Why? Simply put...every crisis is unique.